Does Fort Lauderdale Airport have a lost and found office?

Yes, there is a dedicated lost and found office at Fort Lauderdale Airport to handle queries and claims related to the items lost within airport-managed areas.

Where is the FLL lost and found division located?

The office is situated at level 2 of the Rental Car Center, which is just next to elevators and across the counters of Enterprise Car Rental.

How can I contact the lost and found office at Fort Lauderdale Airport?

To contact the FLL Airport lost and found office, visitors can call 954-359-2247 (extension 3) or simply email their concerns at airportlf@broward.org.

What will happen if I fail to claim the item within the given period at FLL Lost and Found?

The lost and found office of FLL Airport retains the recovered item for up to 30 days. If it remains unclaimed, it will be auctioned or disposed of as per Florida Law.

What to do if I lost my bag at the FLL Airport TSA checkpoints?

In this case, passengers are advised to connect with dedicated personnel at Fort Lauderdale Airport that manages TSA’s lost and found queries.

Do I need to pay anything for filing a lost item complaint at FLL lost and found?

No, filing a complaint is free, but if you want to ship the recovered item outside Florida, shipping charges will be applied.

Fort Lauderdale Airport Lost and Found (FLL): Contact & Claims

Losing a precious belonging when traveling via Fort Lauderdale International Airport (FLL) is quite stressful. Thankfully, Fort Lauderdale Airport lost and found queries are manageable, as there is a dedicated department for it. This office helps passengers reunite with misplaced items. Anything misplaced within airport-managed areas should be reported here. However, items lost on flights or rental cars are handled by the concerned service providers. Therefore, travelers must know the process, contact details of the related department, and other aspects to recover the lost items efficiently.

Fort Lauderdale Airport lost and found

Where is the FLL Lost and Found Office Located?

Fort Lauderdale-Hollywood International Airport lost and found office is situated within the airfield complex. If an item is lost in the airport’s public area, including parking lots, terminals, shuttles, etc., it can be reported here:

Location: Rental Car Center, Level 2, next to elevators, across the counters of Enterprise
Contact Number: 954-359-2247 (extension 3)
Email ID: airportlf@broward.org
Open Hours: Verified found belongings can be collected 24*7 after receiving the confirmation email.
Retention Period: 30 days

Note: If an item remains unclaimed after 30 days, it will be disposed of as per the law of the state of Florida.

How to Claim Lost Items at FLL Airport?

To report lost items at FLL Airport, travelers will need to follow some simple steps:

Online Submission

Identify the area where the item was last seen.
If it is lost in terminal areas, parking garages, public areas, and shuttles, go to the FLL lost and found office.
In case it was last seen on a flight, rental car, or lounge, contact the concerned service provider.
Go to the official website to submit an online report.
While filling out the form, add the following details correctly:
Item details.
Time and date of last seen.
Exact location.
Passengers’ personal details, like phone number and email ID.
Flight details, if applicable.
Tags, unique identity, and pictures of the lost item.
Double-check the details before submitting the report.

Wait for Verification

The office will start looking for the items.
Once the item is found, a verification request will be sent.

Collect the Items

After the ownership verification, travelers can pick up their belongings.
Although the claiming process is free, one will need to pay for the shipping if it is eligible.
The claim should be made within 30 days.

How to Report Lost Items if it was left on Rental Cars or Flights at FLL?

The division of lost and found at Fort Lauderdale Airport handles items lost within the airfield-operated areas. When it was lost on a rental car or a flight, the steps will be different:

Rental Cars

If anything is lost on a rental car at Fort Lauderdale Airport, contact the concerned service provider.
Reach the counter and share the necessary details with the company.
These include vehicle number, rental agreement details, return time, etc., in which the item was lost.
In case the company finds the item, they will share the shipping process.

Airlines/Flights

Get in touch with the airline as soon as possible.
Submit the report about the lost item by visiting the customer service or website of the airline.
Give the flight number, seat number, and travel-related details to the airline executive.
Follow further instructions and keep track of the claim.

Note: Reporting the items lost promptly and giving accurate details of them will enhance the chances of recovery.

What is the Fee of Filing a Complaint of a Lost Item at FLL Lost and Found?

Filing the report of the lost item is free at the FLL lost and found office. Travelers can submit it without any additional charge. However, keep some points in mind:

No need to pay a fee while filing a report of the lost item through the FLL official website.
After recovering the item, FLL will notify the owner via email or text messages.
If it needs shipping, the airport authority will charge a handling and shipping fee.
Always file the complaint through the official website.
Do not file the claims by using any third-party website.

Type of Items-Related Queries Handled by the FLL Airport Lost and Found Office

Lost and found at Fort Lauderdale Airport is only responsible for the belongings that are lost within airport-operated areas, like terminals, shuttle buses, and parking facilities.

Fort Lauderdale Airport lost items

Backpacks, handbags, purses, and wallets
Cameras, laptops, mobiles, and other electronic gadgets
Power banks, chargers, earbuds, and headphones
Small valuables, keychains, and keys
Rings, sunglasses, watches, and other jewelry items
Government-issued photo IDs, driver licenses, passports, boarding passes, and other travel-related documents
Books, reading materials, notebooks, and documents
Shoes, jackets, umbrellas, scarves, and hats
Strollers, toys, diaper bags, and child travel and baby items
Prescribed glasses, mobility aids, walking canes, hearing aids, and medical devices
Blankets, travel pillows, and reusable water bottles
Sports equipment, music instruments, and similar items

Items Which Are Not Recovered by the Office of FLL Lost and Found

Fort Lauderdale Airport lost and found department does not manage or recover certain items. Passengers must know the same to avoid any issue:

Damaged, misplaced, and delayed checked baggage
Personal belongings or carry-on bags left on a flight
Items left at the jet bridges or boarding gates
Items left inside a rental car or at the company’s counter
Mailed packages, freight, and cargo shipments
Anything that is held by the CBP or US Customs and Border Protection during inspection
Items that are in TSA custody
Eatables and other perishable items

Note: Travelers are advised to check with the airport authorities and get details regarding the items that they recover and items that they don’t.

Useful Tips for Reporting Lost Items at Fort Lauderdale Airport

Reporting a claim at Fort Lauderdale Airport's lost and found department is easy, and if it is done promptly, the chances of recovery increase significantly. Besides, some tips can help a lot:

Report the lost item as soon as possible.
Identify the area where the lost item was seen last.
Contact the concerned department according to the last seen location.
For instance, if the item was misplaced within airport-operated zones, contact FLL lost and found.
If it was lost in a rental car in Fort Lauderdale, connect with the related company.
Mention accurate details (as much as possible), such as exact location, time, and date, including model, size, color, and brand of the item.
If applicable, mention the airline details and flight number.
Do not forget to attach the ownership proof and photos.
Validate the contact information added so that the related department can reach out easily.
Keep the reference number of the report safe for further follow-ups.
If the item is recovered, claim it within 30 days after receiving an email or text.
Arrange shipping when needed to get back the lost item.

Lost item recovery at Fort Lauderdale Airport is easier, as a dedicated department is there to handle related queries and concerns. However, it only handles lost reports for the items misplaced within the terminal and other airport-operated areas. For anything lost in a rental car or on a flight, passengers must contact the concerned service provider.